Tuesday, September 8, 2015

Friends at Work? Not So Much

But we may be underestimating the impact of workplace friendships on our happiness — and our effectiveness. Jobs are more satisfying when they provide opportunities to form friendships. Research shows that groups of friends outperform groups of acquaintances in both decision making and effort tasks.

When friends work together, they’re more trusting and committed to one another’s success. That means they share more information and spend more time helping — and as long as they don’t hold back on constructive criticism out of politeness, they make better choices and get more done.

What will make workplaces less transactional? Research suggests that social events aren’t always effective: People don’t mix much at mixers, and at company parties, they mostly bond with similar colleagues.

Whether we bond at work is a personal decision, but it may involve less effort and vulnerability than we realize. Jane E. Dutton, a professor at the University of Michigan, finds that a high-quality connection doesn’t require “a deep or intimate relationship.” A single interaction marked by respect, trust and mutual engagement is enough to generate energy for both parties. However small they appear, those moments of connection can transform a transaction into a relationship.


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