Friday, September 27, 2013

Easing Doctor Burnout With Mindfulness

In one study, researchers first assessed the baseline mindfulness of 45 doctors, nurses and physician assistants by asking them to respond to statements like, “I tend to walk quickly to where I am going without paying attention to what I experience along the way,” “I find myself listening to someone with one ear, doing something else at the same time,” and “I forget a person’s name almost as soon as I’ve been told it for the first time.” Then the investigators recorded the clinicians’ interactions with more than 400 patients and interviewed the patients to gauge their level of satisfaction.

After analyzing the audio recordings and the patients’ responses, the researchers found that patients were more satisfied and more open with the more mindful clinicians. They also discovered that more mindful clinicians tended to be more upbeat during patient interactions, more focused on the conversation and more likely to make attempts to strengthen the relationship or ferret out details of the patient’s feelings.

The less mindful clinicians, on the other hand, more frequently missed opportunities to be empathic and, in the most extreme cases, failed to pay attention at all, responding, for example, to a patient’s description of waking up in the middle of the night crying in pain with a question about a flu shot.

Significantly, the most mindful doctors remained efficient. They accomplished just as much medically for their patients as their least mindful colleagues, despite all the extra conversation with patients about experiences and relationships
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“We clinicians are not always fully present for patients because our minds are always working,” said Dr. Mary Catherine Beach, lead author of the study and an associate professor of medicine at Johns Hopkins University. “But when we don’t listen,” failing to let patients say what they need to say or ask what they need to ask, “we end up giving explanations that are too long and complicated and responses that they don’t need or want.”

For many doctors, it’s not the lack of interest that prevents them from incorporating mindfulness into their clinical practices; it’s the time required to complete a standard training course. The courses require a significant commitment, ranging from a full week, to a full day once a week for eight weeks.

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